What's New

  • Care Team Outreach is ready for use! This add-on feature allows care teams to share forms with patients and other key contacts involved in the care of a patient. Outreach Actions are a special type of Action, which means form sharing can be queued, triggered, and automated just like your regular Actions. When a form is shared, the patient receives a text message with a link to view the form securely. Once the patient completes the form, the care team can see their response immediately. And just like regular forms, the form response can trigger other parts of your team's workflow and prepopulate other forms. It's pretty neat! Contact your RW account rep if you'd like to learn more or have ideas about how you'd use it. We want to hear them.
  • In your workspace, you have the option to restrict clinicians' ability to view other clinicians' worklists. This feature applies to users with the Access Type of Employee. Manager users can still view other clinicians' worklists. If you'd like this option turned on, contact your RW account rep.
  • Search has gotten a big under-the-hood upgrade. Be on the lookout for more Search enhancements in the future.
  • On your worklists, you can now sort by Patient Last Name. Yay.
  • Workspace admins can now disable clinician accounts when needed. Before you could disable accounts, but it wasn't obvious. Now it is. 
  • A bug was fixed that affected the Flow progress bar. This bug occurred when a patient was in more than one group. Progress bars are now back to proper working order.
  • Other various bug fixes and enhancements went out with this release to keep your RW experience humming.